Privacy Policy

We, Tourist Lviv Hotel, respect your privacy and are committed to protecting your personal data in accordance with current legislation, including European Union Regulation 2016/679 (GDPR). This privacy policy explains how we collect, use, protect and process your information.
1. What data we collectWe may collect the following types of personal data:
Information you provide: First name, last name, shipping address, email address, phone number.Payment data: Payment-related information processed by our payment partners (we do not store payment card details).Technical information: IP address, browser type, operating system, cookies.2. How we use your dataYour data is used for:
Order processing and delivery arrangements.Providing customer support.Sending order status updates and promotional offers (with your consent).Improving the functionality of our website.3. Legal basis for data processingWe process your data on the basis of:
Contract execution (order processing).Your consent (for example, to receive newsletters).Legitimate interest (for example, analysis to improve the operation of the store).4. How we protect your dataWe take technical and organizational measures to protect your data from unauthorized access, alteration or loss, including:
Using encrypted connections (SSL).Regular updating of protection systems.Access to data for authorized employees only.5. Transfer of data to third partiesWe may share your data:
To logistics partners for delivery of orders.Payment services for processing transactions.Providers of IT solutions to support the operation of the site.We never sell your data to third parties.
6. Your rightsYou have the right to:
Access to your data.Making changes or correcting data.Deletion of your data ("right to be forgotten").Restrictions on processing.Withdraw consent to data processing.Filing a complaint with the local data protection authority.7. Data storageWe retain your data for no longer than is necessary to fulfill the purposes set out in this policy or as required by law.
8. Use of cookiesOur website uses cookies to improve your user experience. You can adjust the settings for the use of cookies in your browser.
9. Changes to the privacy policyWe reserve the right to update this privacy policy. All changes will be published on this page.

Contact informationEmail: moc.liamg%40vivl.tsiruotsletohPhone: +380 953 259 737Address: Lviv, str. E. Konovaltsia, 103